Being a leader implies a broad set of responsibilities and requires skills that differ from individual contributors’ skills. I was thinking about it yesterday morning and then the question came to my head “what are the most important ones?”. Huh, the wheels immediately started spinning in my head trying to find the answer. Then I remembered that limitations foster creativity (here are two posts on this topic), so I decided to add a limit of 3 skills to make the exercise even more fun. So here are the top 3 of my choice.
“Communication is oxygen” sounds like a mantra in my head not only because it’s part of the Automattic creed, but because I feel it with my bones. I doubt there is a leadership book exists which doesn’t mention communication as one of the top skills for leaders or managers. I also think communication is the most powerful weapon in the leader’s toolbelt.
There is a lot already said and written about it, but through this year I’ve realized that being good at communication is not just being able to speak or write well and without mistakes. It’s much more – from understanding the theory of information processing by humans to resolving conflicts, from effectively expressing yourself to listening and creating a space for others to share, from stretching people to supporting them, from mentoring and coaching individuals to learning from them, and so on.
As you can see, communication is a very broad topic, so mastering and practicing various aspects of it will never hurt.
2. Sense of balance
Leadership is a very inaccurate science. There is no one size fits all solution and many recommendations depend on the context. That’s why I believe it’s crucial to seek, define, and regularly check the balance which works well for your case. That applies basically to everything – the amount of uncertainty affordable in the projects and processes, the amount of autonomy and control you want to have in a team, the amount of tech debt taken into sprints, the amount of time spent on learning and self-development, saying yes or no to many ideas and initiatives; the list may go very long.
No matter what was your past experience, it takes time to adjust balance in your current context, so pure curiosity, observations, and regular feedback loops are your best friends in finding the right balance.
Supporting your team and its individuals is another extremely impactful way of leading the team to success. However, you won’t be able to do it well if your battery is drained. That’s why I think taking care of yourself is necessary, required, and mandatory in that role. If you like many others experience impostor syndrome or feel guilty about taking care of yourself, it’s time to reach out for support. Talk to your lead, talk to your peers, consider working with a coach or a therapyst, because sometimes it’s really hard to cope with. And last but not least don’t forget that simple aircraft instruction “Put the mask on yourself first”.
Note: this is purely my opinion as of today, after being more than one year in that role with a fully distributed team, after experiencing a team growth from 4 to 12 people, after experiencing a team split, team focus shift, delivering multiple projects, switching team focus, talking to and learning from many great leads, mentors, and coaches around me.
I’m curious what would be your top 3, so I would be happy if you share them in the comments under the post.